Frequently Asked Questions

PSZone is India's trusted marketplace to buy and sell pre-owned PlayStation games (PS3, PS4, PS5). We verify every game before listing it for sale and offer instant price quotes for games you want to sell.

We currently support PS4 and PS5 games (disc format). We also accept PS3 games and PlayStation accessories like controllers, headsets, and charging docks.

We primarily deal in pre-owned (second-hand) games. All games are thoroughly tested and verified before being listed. Games are graded as "Like New," "Good," or "Fair" based on their condition.

We ship games across India. Home pickup for sell orders is currently available in Bangalore, Mumbai, Delhi, Hyderabad, and Chennai. We're expanding to more cities soon!

Yes, 100%. Every single game is tested on an actual PS4 or PS5 console before we list it. We verify the disc loads, the game starts, and there are no major errors.

• Like New: Disc has no visible scratches. Original case and manual included. Looks and plays like brand new.
• Good: Minor surface scratches on the disc that do not affect gameplay. May or may not include original case.
• Fair: Visible scratches on the disc. Works fine but shows signs of use. Typically no case or manual.

Delivery typically takes 3–7 business days depending on your location. Metro cities usually receive orders within 2–4 days.

We offer a 7-day return policy. If the game is defective, wrong, or significantly not as described, you can return it within 7 days of delivery for a full refund. See our Refund Policy for details.

We accept UPI (GPay, PhonePe, Paytm), debit/credit cards, and net banking. Cash on delivery is available in select cities.

1. Go to our Sell Games page
2. Search for your game title and select the platform
3. Choose the condition of your game
4. See your instant price quote
5. Enter your contact details and confirm
6. We'll contact you to arrange pickup or drop-off

The quoted price is an estimate based on the information you provide. The final price is confirmed after our team physically inspects the game. If the condition matches what you described, you'll get the quoted price. If it's worse than described, we may offer a lower price — and you can choose to accept or decline.

Payment is made via UPI or bank transfer within 24 hours of us receiving and inspecting your game. We don't hold your money — you get paid fast.

Yes! Free home pickup is available in Bangalore, Mumbai, Delhi, Hyderabad, and Chennai. In other cities, you can drop off the game at our partner locations or ship it to us (we reimburse shipping costs).

Popular recent titles in good or like-new condition fetch the highest prices. Games like Spider-Man 2, God of War Ragnarök, Elden Ring, and FIFA/EA FC typically have strong resale value. Including the original case and manual also increases your offer.

Yes! We accept PS4 and PS5 controllers, headsets, and working consoles. For consoles, contact us directly at pszonesupport@gmail.com for a custom quote.

• 📧 Email: pszonesupport@gmail.com
• 📞 Phone: +91 99999 00000 (Mon–Sat, 10am–7pm)
• We typically respond within 2–4 hours during business hours.

If your game hasn't arrived within 7 business days, please email us at pszonesupport@gmail.com with your order ID. We'll track the shipment and resolve it within 24 hours.

We're sorry about that! Email us at pszonesupport@gmail.com within 7 days with your order ID and a photo of the item. We'll arrange a free return and send you the correct game or issue a full refund.